The “Operation Management” lecture shows that any organization needs to be regarded as a component of a Supply Chain in which different actors (suppliers, manufacturers, retailers) as well as the different functions (marketing, production, finance) interact. Understanding and mastering the relationships between these different actors will improve the effectiveness (achieving the objectives) and the efficiency (achieving the results at least cost) of the system.

Over the last decade, numerous small and large firms have dominated their market through the superior performances of their system of production, distribution, and information processing. These systems deliver a better service quality at a lower cost while maintaining the flexibility necessary for adaptations to market evolutions. During this master class, all aspects of a supply chain – the objective, the process and the strategy will be dealt with.

This free of charge lecture will be delivered in English with a coffee break. You are welcome to bring accompanies.

About Laoucine Kerbache

Laoucine Kerbache holds a Ph.D. in Industrial Engineering and Operations Research, University of Massachusetts, Amherst (USA).

Laoucine Kerbache is Dean and CEO of HEC Paris in Qatar. He has been teaching (undergraduate, MBA, and executive programs), researching and consulting in the field of operations and supply chain management, logistics, and applied quantitative methods for more than twenty five years.

He has been supervising several Master and Ph.D. dissertations on optimization in operations and supply chain management. He has published numerous papers in various international journals.

He has been teaching in different countries and acted as consultant to various companies. He has also held various management positions in the academic environment. He is currently a Visiting Professor at ESADE (Spain).